Don’t get your wires crossed – A first time installers guide.

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Congrats on installing your first (of hopefully many) Neurio Home Energy Meter. Everything you need to install (software and hardware) on any common residential electrical panel is included in the box. Your success is important to us so we have put together 3 tips which highlight the most common questions our support team answers. Speaking of support, did you know we have troubleshooting guides at, and live support at 1.855.242.2220 (9am-5pm PST Monday – Friday) for installers who are in the field. Now for the tips:

Blue Voltage Wire – if you are measuring solar lines or are utilizing the CT 3 port in any way, make sure to connect the blue voltage wire to the same breaker or phase as the red wire. This is overlooked a lot by first time solar installers.

Inverted CTs – make sure you are installing the CTs with the label facing towards the source. If you make a mistake, just contact us and we can always change the inversion in the meter settings remotely.

Wifi Signal Strength – Though our Neurio meter provides some magical data, the meter’s magic runs out when there is long distances and a couple walls (particularly concrete walls) between the meter and the router. A good reference point is if you are standing by the breaker panel and see 3 or more bars of the homeowners wifi network on your phone, then the Neurio meter should connect. If not, we recommend to install a repeater/extender, this will not only help them with their Neurio signal but Netflix streaming and internet browsing to extend further around the house!

Welcome to the Neurio ecosystem!


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Summertime and the living is easy. Here are some ways to make it cheaper too, by saving on energy costs.

Turn it Up
In summer, turn up your thermostat. Set it to 78 degrees when you are home and 85 degrees when you are out. The air conditioner will kick in a bit later and that will save on energy costs related to cooling. The rule of thumb is that you can save about 2-3% on your cooling bill for every degree warmer you set your thermostat to. And if you have a home energy monitoring system, or even just a programmable thermostat, you can adjust the temperature to cool just before you arrive home. Just in time cooling!

Become a Fan
A ceiling fan doesn’t use any more energy than a light bulb, and a breeze makes you feel three to four degrees cooler. If you want to go big, you can install a “whole house” fan. Mounted in your attic, a whole house fan draws cool air in through windows and forces hot air out through your roof vents. Turn it on after the sun has set and in the early morning when the outside temperature drops below 80 degrees. Because fans use so little energy, this is a much better way to cool than using the air conditioner.

Keep your Ducts in order
If you have to run an air conditioner, make sure you change the filter on a regular basis and check the ducts for leaks. Leaking ducts account for 20 to 40% of cooling costs in an average home, so inspect your ducts at the beginning of summer and repair any leaks.

Let it all Hang Out
Consider reducing activities that increase the temperature inside your house. There’s no real need to use the dry cycle on your dishwasher. Just open the door a crack and let your dishes air dry. Similarly, certain clothes can really benefit from air-drying rather than tumbling around in a punishing dryer. Set up an interior drying rack or an outdoor line for clothing and bedding. An added bonus? clothes last longer without drying.

Made in the Shade

A cheap way to beautify your property and reduce summer’s heat is to plant trees, vines and shrubs strategically so that they protect your house during the hottest hours of the day (between 3:00 p.m. and 6:00 p.m.). In North America, the warmest sun comes from the south and the west, so plant more on those sides of your house, or on your apartment balcony. If you live in an arid location, and can’t maintain a forest, install awnings, shades, shutters or solar window films. These cost more, but are an effective way to reduce your reliance on air conditioning. In addition to the energy management benefits, sun blocking techniques can protect floors, furniture and art from damaging UV radiation.

Micro is better
Most people don’t realize it but, when it comes to cooking, nothing is more energy efficient than a microwave which uses 66% less energy than your stove. The other great thing about microwave cooking is that it contributes less overall heat to your living space. During summer, that’s a bonus.

Not into the microwave? Think outdoor cooking–which also goes a long way in reducing the heat you release into your kitchen.

There are tons of small ways you can reduce summer energy consumption. Run through a sprinkler. Go barefoot. But these six are the big ones to pay attention to in order to keep your cool during the hot summer months.


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When a customer signs up for a solar energy system, it can take up to three to six months before their panels are actually installed and working. And it’s during this lag that all of your hard selling work has a real potential to go down the drain as upwards of 35-50% of customers have been found to cancel orders during this crucial time. This significant rate of attrition bumps up the overall cost of customer acquisition tremendously.

While there are varying reasons for this gap, most of the problem lies in the lengthy local government permitting and regulatory processes. Since permitting and local regulation are well outside the control of solar installers, you need to come up with ways to keep customers happy and engaged during the lag.

Forestall Buyer’s Remorse with an Energy Monitor
So how do you keep your customers from getting a case of buyer’s remorse? Tap into their money-saving mindset before their system is up and running. It’s no secret that the #1 reason consumers want to install solar is to save money. So what better way to engage your customer between sell and install than to give them a way to monitor their current energy usage?

And that’s where smart energy monitoring technology comes in. A smart energy monitoring system takes only a few minutes to install, so is not a huge cost outlay for a solar panel company. And it represents a stake in the ground, reducing people’s inclination to opt out while they have time to experience buyer’s remorse. Quite the reverse actually, giving customers a home energy monitor could get them fired up about energy savings before their solar system is up and running—and give them a way to measure that savings when they ultimately do get their system installed. These customers may even become ambassadors for your panels, referring them to friends in the future.

A small upfront investment can help forestall attrition. And that’s worth a whole lot down the road.


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The average US home uses over 11,000 Kilowatthours a year of electricity, which costs homeowners on average over $1,300 per year. That’s ton of money. Imagine if you could reduce your usage by just 20-30% (which is the average energy wastage in a typical home) – that’s over $250 every year back in your pocket! We challenge you to explore your home and find those hidden energy hogging culprits. It’s time to start padding your pockets, instead of letting it flow out your meter.